Talent pipeline role
This listing describes a profile we regularly recruit for. It is not a confirmed vacancy with a specific employer. When you apply, your CV joins our talent pipeline for this type of role, and our team will contact you when a matching requirement opens.
About the Role
IT Support Engineers keep end-user systems, networks and office technology running smoothly. The role handles desktop and laptop support, user access, basic networking and service desk tickets within agreed timelines. It suits technically minded professionals in Mumbai who enjoy troubleshooting and want to grow into system administration or infrastructure roles.
Key Responsibilities
- Resolve hardware, software and connectivity issues for users
- Install and configure laptops, printers and peripherals
- Manage user accounts, email and access in Active Directory or Microsoft 365
- Maintain IT asset inventory and documentation
- Escalate and track issues through the ticketing system
Required Skills and Qualifications
- Graduate or diploma in IT or computer science
- 1+ year of desktop or service desk support
- Knowledge of Windows, Microsoft 365 and basic networking
- Certifications such as CompTIA A+ or CCNA are an advantage
- Good communication and customer service skills
Preferred Experience
Support experience in a corporate office or managed services environment.
How to Apply
Submit your updated CV through the application form below, or email it to applythrive@gmail.com with the job title and reference TA-2035 in the subject line.
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