CRM Executive

About the Role

CRM Executives manage the post-booking relationship with homebuyers, from agreement documentation and payment demands to possession. The role keeps customers informed, resolves queries and coordinates with finance, legal and project teams. It suits real estate professionals in Pune who are detail-oriented and can maintain trust with customers over a long purchase cycle.

Key Responsibilities

• Manage post-booking customer communication through to possession
• Coordinate agreement for sale, registration and documentation
• Raise demand letters and follow up on milestone payments
• Resolve customer queries with finance, legal and project teams
• Maintain accurate records in the CRM and ERP system

Required Skills and Qualifications

• Graduate in commerce, business or a related field
• 2+ years in real estate CRM or customer service
• Understanding of RERA, registration and home loan disbursement processes
• Good written and spoken English and Marathi
• Proficiency in MS Excel and CRM software

Preferred Experience

CRM experience with a residential developer in Pune.

How to Apply

Submit your updated CV through the application form below, or email it to applythrive@gmail.com with the job title and reference TA-2022 in the subject line.