Talent pipeline role
This listing describes a profile we regularly recruit for. It is not a confirmed vacancy with a specific employer. When you apply, your CV joins our talent pipeline for this type of role, and our team will contact you when a matching requirement opens.
About the Role
Front Office Associates handle check-ins, check-outs and guest queries at the hotel reception, making sure arrivals and departures are smooth and accurate. In Gurugram's business-hotel market the role demands speed, accuracy with billing and a polished manner with corporate guests. It suits early-career hoteliers looking to build depth in front office operations and property management systems.
Key Responsibilities
- Complete guest check-in and check-out, including ID verification and billing
- Manage room allocation, upgrades and special requests
- Respond to guest enquiries in person, by phone and by email
- Coordinate with housekeeping on room status and maintenance issues
- Maintain accurate records in the property management system
Required Skills and Qualifications
- Diploma or degree in hotel management or a related field
- 1+ year of front desk experience in a hotel
- Working knowledge of PMS such as Opera, IDS or similar
- Fluent English and Hindi
- Comfortable with rotational shifts, including night audit
Preferred Experience
Experience in a business hotel or branded property in Delhi NCR.
How to Apply
Submit your updated CV through the application form below, or email it to applythrive@gmail.com with the job title and reference TA-2006 in the subject line.
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