Talent pipeline role
This listing describes a profile we regularly recruit for. It is not a confirmed vacancy with a specific employer. When you apply, your CV joins our talent pipeline for this type of role, and our team will contact you when a matching requirement opens.
About the Role
The Front Office Manager leads reception, concierge, guest relations and reservations coordination, ensuring an efficient and welcoming guest journey. The role carries responsibility for team performance, room revenue support, audit controls and guest satisfaction scores. It suits experienced front office leaders in Bengaluru who can balance operational detail with people management and revenue awareness.
Key Responsibilities
- Lead and schedule front desk, concierge and guest relations teams
- Monitor arrivals, occupancy and room allocation with revenue management
- Drive guest satisfaction scores and online review responses
- Enforce cash handling, audit and compliance procedures
- Recruit, train and appraise front office staff
Required Skills and Qualifications
- Degree in hotel management
- 7+ years in front office, with at least 2 years in a supervisory or assistant manager role
- Strong command of PMS and reporting tools
- Understanding of upselling, yield and guest satisfaction metrics
- Excellent leadership and communication skills
Preferred Experience
Front office leadership in a branded business or upscale hotel.
How to Apply
Submit your updated CV through the application form below, or email it to applythrive@gmail.com with the job title and reference TA-2008 in the subject line.
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