Talent pipeline role
This listing describes a profile we regularly recruit for. It is not a confirmed vacancy with a specific employer. When you apply, your CV joins our talent pipeline for this type of role, and our team will contact you when a matching requirement opens.
About the Role
Guest Relations Executives look after VIP, loyalty and long-stay guests, building relationships that turn a stay into a personalised experience. The role links the front office with every guest-facing department and focuses on anticipating needs and recovering service issues quickly. It suits hospitality professionals in Hyderabad with strong interpersonal skills and attention to detail.
Key Responsibilities
- Welcome VIP and loyalty guests and coordinate personalised amenities
- Track guest preferences and share them with relevant departments
- Handle complaints and lead service recovery through to closure
- Conduct courtesy calls and in-house guest feedback rounds
- Support group arrivals, events and special-occasion arrangements
Required Skills and Qualifications
- Degree or diploma in hospitality management
- 2+ years in front office or guest relations
- Excellent English; Telugu or Hindi is an advantage
- Strong problem-solving and complaint-handling skills
- Well-groomed with a confident, courteous presence
Preferred Experience
Experience with loyalty programmes in a branded hotel.
How to Apply
Submit your updated CV through the application form below, or email it to applythrive@gmail.com with the job title and reference TA-2007 in the subject line.
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